Frequently Asked Questions
Everything you need to know about your Geparlys fragrance experience.
Are your fragrances authentic?
Yes, all products sold on our official store are 100% authentic Geparlys Parfums, bottled and packaged in France under strict quality control standards.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary depending on the destination and local customs processing.
What is your return policy?
We accept returns on unopened and unused products in their original cellophane packaging within 30 days of purchase. Due to hygiene reasons, we cannot accept returns on sprayed or opened bottles.
How should I store my perfume to ensure longevity?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do you offer samples before I buy a full bottle?
We occasionally offer discovery sets and sample vials. Please check our 'Discovery' section or subscribe to our newsletter for updates on sample availability.